justin․searls․co

Well, this is a terrible workflow that…

Well, this is a terrible workflow that Apple steers people through when replacing a damaged phone:

  1. Apple Support app tells you to disable Find My before sending an Express Replacement iPhone
  2. You receive phone and set it up with Direct Transfer from damaged phone
  3. You realize a week later that replacement phone has Find My (and Activation Lock) disabled because it copied the setting from the damaged phone.

Seems bad.

2.6k likes · December 15, 2024 at 5:12 PM UTC

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