On Organizational Transformation
I have a lot of empathy for people that work at big companies. No one should be required to use a crappy ThinkPad loaded with sluggish, productivity-monitoring software. No one should be forced to communicate through a regimented, politicized hierarchy to do their job. No one should have their actions decided for them by someone else, especially because no one else has a better chance of determining necessary actions than the person who is closest to the work.